Raffles Hainan
Surplombant les eaux tropicales d’un bleu profond de Clearwater Bay, le Raffles Hainan est une oasis de calme et de charme, avec un superbe terrain de golf de championnat juste à côté.
Un moment romantique au calme de l'océan
L'hôtel est très bien situé, sur la clear water bay; l'ensemble est très bien entretenu avec de très hauts plafonds en bois et beaucoup d'espaces. Superbe vue de la chambre où nous étions, on entend l'océan depuis le lit.. Le staff dans son ensemble est excellent et à été très gentil tout au long de notre séjour. Un grand merci à la réception qui nous avait préparer la chambre pour l'anniversaire de mon épouse, ainsi qu'un gâteau d'anniversaire & une bouteille de vin. Le buffet dinatoire sur la plage est à faire absolument. Le petit déjeuner est copieux & de bonne qualité, particulièrement appréciable en terrasse. L'hôtel chauffe la grande piscine à 27 degrés, ce qui était définitivement un plus pour une fin décembre ! Un des meilleurs hôtels de Sanya, à faire absolument; l'emplacement est aussi vraiment un plus avec une superbe plage et une eau magnifique !
Large hotel, huge room, good service.
Well-known brand from Singapore. Location is good and convenient. Easy access to restaurant and highway. Service stuff is friendly and helpful. Room is huge and a bit too big for us :) Two small complaints: 1) the room has a small kitchen, but I can't find a plate, a knife, a spoon. It will be good to have some. But the stuff quickly sent us some upon our request. 2) hotel is very large, walking from reception to room is far and maybe gets lost for new customers. Maybe you can provide some kind of map or guide.
Good stay
Love the quiet and exclusive vibe, please keep it that way
Good Stay
all staffs are extremely nice and helpful. The environment brings calmness to me. hope I could stay longer.
good stay
Although there were some areas where the service experience was lacking at the beginning, after complaints, various departments attached great importance and received great attention. The next two days were a wonderful travel experience. After the hotel staff recommended the best travel time, I was already arranging a trip. I returned to Qingshuiwan in October this year, and I am very looking forward to the arrival of the trip.
Great service and accomodation.
The whole experience was awesome, amenities and service were on point, food was good and supply was ample. Here I would like to thank specifically the warm help from Yami from the front deck, she was more than willing to accommodate our needs and made our honeymoon stay one of our best memories. We would definitely return back to this beautiful and peaceful place, thanks for all the staff members for this amazing experience!
Good Stay
Nice trip
I would like to “wow” my experience in Raffles Hainan Clear Water Bay
My parents and I had a great experience during our stay in Raffles Hainan . The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Hainan This is may second time stay in Raffles Hainan . and I choose to come back not only the previous experience but also My parents birthday both at Nov 16th . I told Victoria Lu via Wechat in they They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The service was exceptional as well. Would definitely send a friend there. Beside the service Victoria wow my parents with a fancy birthday decoration in the room and an A-class sea view room to my parents . also she nicely choose a next door room for me to convince us have better communication. I had a wonderful experience. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues and friends!
Good stay, very friendly service, best beach